Waterfield and Voxeo
Waterfield Technologies, in business since 1984 and a part of the Waterfield family of companies founded in 1920, develops and deploys solutions for voice, web and mobile for more than 20 different companies in the Fortune 500. Known for optimizing efficiency, quality and performance across all communications channels, Waterfield’s offerings address the growing need for companies to automate, integrate and personalize customer, supplier and employee interactions.
As Voxeo’s Master Reseller, Waterfield develops custom business applications on Voxeo’s carrier-grade platform to ensure you get a customer experience solution delivered on-time, on-budget and on-target. From IVR applications to full multi-channel self-service solutions incorporating SMS, mobile customer service and social media, Waterfield will deliver a solution tailored to your needs.
Waterfield Technologies is a leading provider of multi-channel customer service solutions for financial services and enterprise organizations worldwide. Waterfield’s suite of solutions gives you the ability to improve the speed, quality and efficiency of customer, business partner and stakeholder interactions while reducing overall assisted-service operating costs. To learn more about Waterfield and the Master Reseller partnership, please follow the links on the right to discover Waterfield’s advantages, solution-specific whitepapers and more.