Build Custom IVR Applications
Sometimes an off-the-shelf solution fails to meet a project’s objectives. In these cases, only a custom application will suffice.
The Prophecy IVR Platform includes CCXML, call recording, conferencing, automatic grammar translation for legacy grammars, and MRCP connections to third party ASR and TTS engines in addition to Voxeo’s own ASR and TTS for US English.
Voxeo customers use Prophecy for inbound IVR, outbound notification, audio playback and recording, speech recognition and text to speech, single and multiple leg call control, call conferencing, call recording, call center integration and CTI, innovative VoIP applications, and more.
To meet the needs of custom voice application developers, Voxeo has assembled a powerful set of tools and resources:
- Developer Network: Voxeo’s hosted IVR developer portal, Evolution, features dozens of tutorials, open-source phone applications, audio libraries, references, and advanced development tools. Building great voice applications has never been easier!
- Prophecy IVR Platform Download: Developers can download a 2-port Prophecy system for free at www.voxeo.com/prophecy. The core Prophecy Platform consists of a VoiceXML/SCXML browser, a CCXML or CallXML-based softswitch, and a host-based Media Server. The Media Server includes Voxeo’s own ASR and TTS components and also works with any MRCPv1 compliant ASR or TTS engine. Voxeo bundles Designer, a VoiceXML application creation tool, with the platform along with a web-based management console.
- Customer Obsession: Put simply, nobody supports application developers better than Voxeo. Our extensive support network is available 24×7 to help you develop, test, and deploy your custom application. With our suite of pre-launch support services, Voxeo can help you define and polish highly usable voice, text, and mobile solutions under budget and with time to spare.
- Great Development Partners: We’ve joined forces with many of the leading voice development companies to help you deliver customized next-generation voice solutions. To find out how Voxeo and our partners can help create your customer self-service application, just email firstname.lastname@example.org