Lexifone Deploys Real-time Voice Translation Service on Voxeo’s Industry-Leading IVR Platform
The Voxeo platform enables Lexifone to launch their state-of-the-art, two-way communication solution that works with any phone
Haifa, Israel and Cologne, Germany, February 15, 2011 – Voxeo, the leading provider of Unlocked Communications™ solutions, announced today that Israel-based Lexifone Communication Systems has selected Voxeo’s technology and hosting services to provide the Lexifone voice translation service that works on any phone — mobile or landline.
Lexifone utilizes the Voxeo platform to bring real-time voice translation to customers around the world. This service is powered by first class voice recognition engines hosted in the Voxeo cloud.
Lexifone targets enterprises that serve customers who do not speak the local language, giving them translation capabilities thus facilitating better customer service, expanding the client base and ultimately, increasing revenue. Enterprises in the travel and tourism industry are prime candidates for the Lexifone translation service. Individuals, for example travelers in a foreign country can access and benefit from Lexifone, as well.
Operators and service providers who partner with Lexifone to provide the service will see increased revenue as the by-product of the new service is consumption of previously unused airtime.
Lexifone provides fast, easy-to-use, real-time translation that enables communication between people who do not speak the same language. The solution is two-way which means that the users can hold an actual conversation, exchanging questions and answers while each speaking their own language – speaking and being understood, listening and understanding. The only tool needed is a telephone making this solution highly accessible to people everywhere — no matter what kind of phone they are using or where they are in the world.
Dr. Ike Sagie, Founder and CEO of Lexifone explains: “Lexifone has synergized first class Voxeo technology and that of our system integrator E2M Technologies to create the premier translation service for enterprises. And while highly sophisticated technology works behind the scenes, the user experiences the ultimate in simplicity — that is the beauty of Lexifone.”
Lexifone is now available in English, Spanish and Italian. The upcoming languages scheduled for addition to the Lexifone service are Mandarin Chinese, German, and French.
“This Lexifone solution shows another variety of phone-based services that improve customer satisfaction. It breaks down language barriers and enables easy communication between people who do not speak the same language,” comments Michael Codini, Managing Director of Voxeo EMEA. “Using our Voxeo technology as a hosted service gives Lexifone the flexibility to quickly expand this solution to additional areas. We are looking forward to seeing more of these customer-centric solutions powered by Voxeo.”
Dr. Ike Sagie, affirming Lexifone’s choosing Voxeo explains: “We selected Voxeo due to the support of multiple ASR and TTS engines and the functionality as the telephony and voice application server. Also, importantly, Voxeo offers a flexible pricing model and a powerful platform which was a perfect fit to our needs.”
Visit Lexifone and try the new service at the Mobile World Congress in Barcelona, February 14-17, 2011, IMA Pavilion – Hall 4, Level 1.
Lexifone provides real time, smart, voice translation accessible via any phone — mobile or landline. Lexifone’s easy to use translation is an enterprise solution, suitable for any business or organizations serving customers who do not speak the local language — for example enterprises in the travel industry: hotels, car rental, restaurants, shopping centers and more. Lexifone can be utilized for individual use as well. Lexifone serves as an expert simultaneous translator; enabling people to communicate freely while speaking in their own language. All it takes is a telephone – no special set up, internet access or user training is needed. Simply speak and be understood. Listen and understand. To learn more about how you can benefit from Lexifone please visit www.lexifone.com.
Since 1999, Voxeo has continuously unlocked communications in all its forms – voice, SMS, instant messaging, Twitter and more – and we do so for more than 200,000 developers, 45,000 companies and half of the Fortune 100. Headquartered in Orlando with offices in Beijing, Cologne and London, we’ve torn down barriers to entry using open standards, disruptive innovation and a passion for problem solving that’s fueled by a company-wide obsession with customer success. Join our conversations: www.voxeo.com, blogs.voxeo.com, or twitter.com/voxeo.