Mobile Development Framework
Our tools for mobile development are your competitive advantage. Voxeo CXP empowers you to easily build applications that reach the mobile customer on multiple channels and leverage smartphone features that enhance the customer experience.
The smartphone revolution presents a tremendous opportunity to harness the power and ubiquity of today’s mobile devices to optimize customer service, reduce contact center costs and improve customer loyalty. Voxeo CXP makes it easy with a mobile channel interface based on jQuery Mobile and HTML5 that accelerates the development of mobile web customer service applications. Gain access to a framework of drag-and-drop components for building apps that work across all popular mobile devices and easily implement user interface (UI) widgets like toolbars, listviews, buttons, form elements and animated page transitions. Mobility is a core capability of CXP and has been in use at large enterprises and mobile carriers for over five years.
Supporting the mobile customer goes far beyond mobile app development. Leveraging the built-in capabilities of smart devices means enabling convenient self-service through not just mobile web and native apps but also integrating voice, text (SMS) and social channels. With CXP, our unique design-once, deploy-anywhere architecture supports the reuse of developer resources, application logic and back-end integrations – giving your customers a consistent experience across channels and your business a complete picture of the customer’s interactions.